We at Thrive: Make Money Matter want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please contact us using the Contact Us link or by emailing support@attendthrive.com. In the event that you decide to not attend Thrive, please read the following for details on how we handle refund requests:

If you submit a refund request within 30 days of purchasing your ticket to attend Thrive: Make Money Matter, and your request was made more than 45 days out from the start of the event, (October 5th, 2021) we will refund the full price you paid upon request minus a $45 administration fee. Simply contact us and let us know you’d like a refund.

Refund requests must contain the email address used to purchase the registration and your physical billing address must be submitted to support@attendthrive.com.

No refunds are provided if the refund request is greater than 30 days following your purchase, or if your request is made with less than 45 days until the first day of the event (after October 5th, 2021).

FORCE MAJEURE: Thrive: Make Money Matter will not be liable for any failure or delay in producing Thrive 2021 due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, civil commotion, breakdown of communication facilities, breakdown of web host, breakdown of internet service provider, natural catastrophes, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, generalized lack of availability of raw materials or energy.

CV-19: As the coronavirus global pandemic continues, no person/organization can accurately predict whether producing Thrive: Make Money Matter will be possible on the desired dates. If Thrive: Make Money Matter cannot legally produce the event due to: social distance guidelines, local/state/federal mandates, a full credit for your Thrive 2021 ticket will be credited for a future event.

Refund requests received outside of these conditions will not be accepted, however, you will be eligible to receive the recordings to Thrive: Make Money Matter if you were not in attendance.

Refunds are generally sent within four to six weeks after the conference has concluded.

This policy may be amended at any time, and exceptions can be made, but will be determined by owners of Thrive: Make Money Matter.

This refund policy was revised May 1st, 2021.