We at Thrive: Make Money Matter want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please contact us using the Contact Us link or by emailing email@example.com. In the event that you decide to not attend Thrive, please read the following for details on how we handle refund requests:
If you submit a refund request within 30 days of purchasing your ticket to attend Thrive: Make Money Matter, and your request was made more than 45 days out from the start of the event, (March 17, 2020) we will refund the full price you paid upon request minus a $45 administration fee. Simply contact us and let us know you’d like a refund.
Refund requests must contain the email address used to purchase the registration and your physical billing address must be submitted to firstname.lastname@example.org.
No refunds are provided if the refund request is greater than 30 days following your purchase, or if your request is made with less than 45 days until the first day of the event (after March 17, 2020).
Force Majeure: In the event of an unavoidable cancellation due to an Act of God or other intervening circumstance (war, terrorist acts, government regulation, infectious disease outbreak, riots, or disasters), no refunds will be issued. Existing registrations will be honored when the event is rescheduled.
Refund requests received outside of these conditions will not be accepted, however, you will be eligible to receive the recordings to Thrive: Make Money Matter if you were not in attendance.
Refunds are generally sent within four to six weeks after the conference has concluded.
This policy may be amended at any time, and exceptions can be made, but will be determined by owners of Thrive: Make Money Matter.
This refund policy was revised May 31st, 2019.